Investigating the Relationship between Human Capital and Organizational Citizenship Behavior from the Viewpoint of Female Managers of Private Hospitals Libraries

Document Type : Original Article

Authors

1 PhD of Knowledge and Information Science, Science and Research Branch, Islamic Azad University, Tehran, Iran

2 Department of Knowledge and Information Science, Islamic Azad University, North Tehran Branch, Tehran, Iran

3 Imam Khomeini Higher Education Center, Agricultural Research, Education and Extension Organization (AREEO), Karaj, Iran

10.22034/JHI.2021.261708.1017

Abstract

The purpose of this study was investigated the relationship among human capital and organizational citizenship behaviour from the viewpoint of female managers in private libraries in Tehran. The present study is a descriptive-correlation study. The statistics population consisted of all female managers employed in private hospitals libraries in Tehran (n=32). The data collection tool was questionnaire. The reliability of the internal consistency among the items was higher than 75% with the Cronbach's alpha coefficient. Statistical analysis was performed using SPSS version 22 software. The results of data analysis in this study showed that there is a positive and significant correlation between human capital and components of organizational citizenship behaviour from the viewpoint of female managers (p<0.01). The strongest relationship was obtained in the research hypotheses between human capital and chivalry (p=0.004). Worth giving to human capital, especially women cause organizational citizenship behaviour by employees. The women endure patience with disadvantages without expressing dissatisfaction with supporting the policies and activities of the organization. With this insight, they can improve the level of participation and cooperation in the organization's decisions.

Keywords